Ezdan Holding Group achieves major milestone in comprehensive digital transformation

Doha: Ezdan Holding Group announced the implementation of a qualitative leap in digital transformations aimed at enhancing operational and administrat...

Doha: Ezdan Holding Group announced the implementation of a qualitative leap in digital transformations aimed at enhancing operational and administrative efficiency across its various sectors.

This involves completely abandoning paper reliance and transitioning entirely to a digital system for management and operations, which has proven capable of saving over 70% of the time and effort required to complete routine operations. Commenting on this, Hani Dabash (pictured), Deputy Group CEO of Ezdan Holding Group, said, “We have transitioned to using internal systems that have significantly improved the efficiency and flow of information across different departments. This transformation has helped us save about 70% of the time compared to the traditional paper-based process. This step was not just a technical change but a fundamental transformation in how we manage our daily operations and increase our efficiency.”

Dabash added, “We aim to develop processes that target full automation to increase efficiency and save time in routine tasks. We are continuously looking for ways to improve our operations and provide better services to our clients. We are also currently studying the use of artificial intelligence in our various activities to achieve more development and efficiency, believing that these innovations are not just to improve current performance but are an investment in a more effective and productive future.”

Regarding the development of archiving processes, Hani said, “We are moving from old archiving methods to using modern software. This step is part of the Group’s vision to adopt advanced technical solutions that contribute to improving information management and providing quick access to it. This transformation not only improves efficiency but also provides a safer and more convenient work environment.”

Dabash explained that “the e-operations processed through electronic systems during the first half of this year amount to 300,000 transactions, reflecting the significant and active work we do daily. This includes maintenance requests, contracts, purchase orders, internal documents, and other operations carried out by Ezdan Holding Group team, whether at the internal managerial level or externally concerning the Group’s clients. We are continuously working to improve these operations to be smoother and more effective.”