Doha Bank implements robotic process automation

Doha Bank

Doha Bank has embarked on a major initiative as part of its strategic transformation to automate key processes across operations and successfully implemented Robotic Process Automation (RPA). Doha Bank would be one of the pioneers in setting a strong foundation with AI-enabled intelligence embedded into its platform, further enhancing the customer experience and introducing new services. The latest implementation of robotic automation at Doha Bank will minimise manual processes, improve efficiency, enhance output quality, minimise operations risk, and enhance compliance controls with regulations and eventually increase overall efficiency in delivering a customer-centric service. Doha Bank is planning to expand RPA in all areas, such as fund transfer, retail loan administration, and trade finance.