Carney ‘very disappointed’ in Air Canada CEO for English-only condolence video
BNN Bloomberg
Prime Minister Mark Carney is criticizing Air Canada CEO Michael Rousseau for his English-only message of condolences to the families of the pilots who died in a plane crash on Sunday at New York’s La Guardia Airport.
“We live in a bilingual country, and companies like Air Canada particularly have a responsibility to always communicate in both official languages regardless of the situation,” Carney said while speaking to reporters on Parliament Hill on Wednesday.
“I’m very disappointed, as others are, rightly so in this unilingual message of the CEO of Air Canada,” Carney also said. “It doesn’t matter, particularly in these circumstances, lack of judgment, a lack of compassion.”
On Tuesday, the Committee on Official Languages summoned Rousseau, following dozens of complaints about his message. He has until May 1 to appear before MPs to “explain himself.”
In the four-minute message posted on Monday, which included French subtitles, Rousseau said he was “deeply saddened” by the loss of life and called it a “dark day” for the company.
As of Wednesday afternoon, the Office of the Commissioner of Official Languages had received 795 complaints about the video.
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