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專家觀點/市場混亂暗坑多  還需加強規範監督

專家觀點/市場混亂暗坑多 還需加強規範監督

Ta Kung Pao
Wednesday, March 27, 2024 01:29:23 AM UTC

  圖:洛陽有關部門在檢查漢服租賃商家的價格。

  今年春節,上海的徐女士一家五口去廣東旅遊。下飛機後,她就開上了租來的車,享受着便捷的租車出行。但同在廣東過年的網友「小七」卻遭遇了租車的煩惱。她於1月初預定了春節期間的租車,卻在臨近租車前一天收到平台消息,訂單被取消。如果重新再租車可能要多支出四五千元的費用,全家人的出行計劃被迫調整,過年的心情也被破壞。

  與「小七」一樣遭遇租車煩惱的大有人在,在內地消費者投訴平台「黑貓投訴」上,記者看到關於租車的投訴有7.7萬條,諸如押金難退、車輛質量、亂扣費等諸多問題。

  消費者投訴 「以租代購」比買還貴

  租車也僅是暴露了租賃行業的一角,租賃平台的魚龍混雜、租賃合同暗藏陷阱、「以租代購」租比買還貴……如火如荼的「租生活」不僅面臨着成長的煩惱,還暗藏風險和陷阱。有消費者在「黑貓投訴」投訴稱,他「以租代購」了一台蘋果14promax(256GB)手機,全年租金高達12866元,而同型號的蘋果手機市場價也只有8000多元。

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