Zepto Cafe Elevates Shashank Shekhar Sharma As Chief Experience Officer

Sharma, who has been building Zepto Cafe since its inception, will oversee Caf operations, footprint expansion, equipment procurement, quality control, and the end-to-end customer experience of Zepto Caf, a company statement said.

Shortly after announcing plans to offer its café service as a separate app, Zepto has elevated Shashank Shekhar Sharma as the CXO of Zepto Cafe, effective December 2024.

Sharma, who has been building Zepto Cafe since its inception, will oversee Café operations, footprint expansion, equipment procurement, quality control, and the end-to-end customer experience of Zepto Café, a company statement said.

Previously serving as Business Head at Zepto Cafe, Mr Sharma will continue to report to Zepto President Vinay Dhanani.