Woman Criticises Air India Services Despite Rs 4.5 Lakh Ticket, Video Viral
NDTV
She mentioned a "dangerous situation" where a broken seat handle posed a potential risk to her toddler, with wires coming out of the system.
Shreyti Garg, a content creator, recently shared her not-so-great experience on an Air India flight from Delhi to Toronto on Instagram. She highlighted the subpar in-flight facilities despite the expensive ticket prices. Traveling with her 2.5-year-old and seven-month-old kids, Ms Garg captured the issues in a video. She expressed disappointment as the in-flight entertainment and lights for three seats weren't working, leaving her and her family figuratively and literally in the dark. The broken seats and lack of entertainment made the journey less pleasant than expected, prompting Garg to share her concerns on social media.
Her post began with the revelation that she paid a significant amount, Rs 4.5 lakh, for the Air India tickets.
"Yes! This is the service we go to after paying 4.5 lakh INR to Air India," she wrote.
