Will Name Interim Resident Grievance Officer Soon: Twitter To High Court

Twitter said an official who was to be named Interim Resident Grievance Officer withdrew his candidature last month, causing the delay.

An Interim Resident Grievance Officer will be appointed soon in India, microblogging site Twitter India told the Delhi High Court today. Till then, complaints are being addressed by other personnel, it said.Twitter was responding to a case was filed in High Court by a user alleging that his complaint against Tweets were not acted upon promptly by the social media giant. "An Interim Resident Grievance officer was appointed as per the new IT Rules. However, even before steps could be taken to completely formalise the arrangement, the official withdrew his candidature on 21.6.2021," Twitter told the High court. "We are in the final stages of appointing a replacement. In the meanwhile, the grievances of Indian users are being addressed by the Grievance Officer," it said in an affidavit filed by Micah L Rubbo, Senior Counsel and Twitter Inc's Director of Litigation. Asking for the petition against it to be dismissed on grounds that the petitioner did not have locus standi, the microblogging website submitted details of the Interim Resident Grievance Officer.