Where is Canada's immigration minister? Community groups are asking

When Lena Diab was appointed head of Canada's Immigration Department, community expectations were high.

The new minister is the daughter of immigrants, is trilingual and spent part of her childhood in Lebanon. Diab had also previously served in cabinet in her home province of Nova Scotia.

"It seemed like the perfect plan," said Stephan Reichhold, executive director of the Quebec-based Table de concertation des organismes au service des personnes réfugiées et immigrantes.

But Reichhold quickly became disillusioned with a minister who, in his opinion, was conspicuous in her absence.

Members of Parliament are also expressing disappointment in Diab's performance — including some of her fellow Liberal caucus members.

Reichhold said he has never managed to speak directly with Diab, despite repeatedly asking to meet following her swearing-in last May.

"I have seen 14 immigration ministers come and go, and it is truly surprising. We are really astonished that she is completely absent," Reichhold said. 

That's in contrast with her predecessor Marc Miller, who Reichhold said had frequent contact with stakeholders in the field even when his government lowered its immigration targets. 

Radio-Canada spoke with five other organizations that criticized Diab's availability. Among them is the Ukrainian Canadian Congress, which spoke with the minister only once, via videoconference, last spring.

The organization is seeking to open a path to permanent residency for Ukrainians who have fled the war, but has still not managed to secure an in-person meeting with Diab. Her predecessors were more readily available, said the CEO of the congress, Ihor Michalchyshyn.

"It's frustrating," he said. "We haven't been able to schedule a meeting despite several attempts."

Organizations also note that the minister is not very visible in the media, even as the immigration issue was widely covered in Quebec.

When asked to comment, Diab declined Radio-Canada's request for an interview and did not provide a written response.

In a statement, a spokesperson for Prime Minister Mark Carney said that "as minister of immigration, [Diab] plays a key role in the government's mandate to bring immigration back to sustainable levels, while attracting the best talent in the world to help build our economy."