Twitter Appoints India-Based Grievance Officer Amid Trouble Over IT Rules

Earlier this month, Twitter appointed an interim chief compliance officer and said it would soon designate two other executives temporarily to comply with the new IT rules.

Twitter India has appointed an Indian national as its officer for grievances redressal required under the new digital rules of the country. The appointment comes amid a huge stand-off with the government since March when the new rules came into effect. Earlier this month, Twitter appointed an interim chief compliance officer and said it would soon designate two other executives temporarily to comply with the new IT rules. It also sought eight weeks to appoint a grievance officer in the country. But the Delhi High Court, which was informed about this on Thursday, said Twitter will not enjoy legal protection if it does not follow India's new information technology rules. The social media giant has already been named in four cases in various states.