Trying to Find Your Mother’s Remains From Ground Zero, 20 Years Later

The medical examiner’s office is still working painstakingly to identify 9/11 victims. There are 1,106 victims whose remains have not been found.

Last month, two detectives showed up at Nykiah Morgan’s Long Island home. Her son, Dante, called her while she was at work. “They’re here about Grandma,” he said. Nearly 20 years ago, Dorothy Morgan, Ms. Morgan’s mother, disappeared into the rubble of the collapsed towers, like most of the 2,753 ground zero victims on the morning of Sept. 11, 2001. She was working as an insurance broker in the North Tower of the World Trade Center.