These financial firms spark the most consumer complaints, report shows
CBSN
The three major credit reporting agencies have long drawn scrutiny for their practices, but Americans are growing more frustrated with the nation's Big Three as evidenced by the record number of complaints sent to the U.S. government's consumer protection agency, according to a new tally.
More than 800,000 complaints poured into the Consumer Financial Protection Bureau in 2022, up 61% from 2021, according to a March analysis from the U.S. Public Interest Research Group. The increase comes as the Biden administration has proposed launching a new public credit reporting agency to compete with Equifax, Experian and TransUnion, the three largest credit bureaus.
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