The surprising way the FBI is adapting to modern crime fighting
Fox News
The FBI has pushed its use of social media like into new territory to help protect Americans from those who break the law. But there are big risks of damaging ongoing investigations.
Our idea was simple: use Twitter like community policing. Get out in front, not only when something went wrong, but every day. Be part of the conversation. Jason Pack began volunteering as a firefighter with East Hamblen County Volunteer Fire Department in Morristown, Tenn., at the age of 16 and has been an EMT since 1990, serving throughout east Tennessee. A retired FBI Supervisory Special Agent with 21 years of service and a former FEMA External Affairs Officer, he is now the CEO of Media Rep Global Strategies and continues to serve as a certified Advanced EMT, running EMS calls a couple of shifts per month with AMR in Knoxville, Tenn.
Today, the FBI’s approach looks different. Under current leadership, the Bureau has stepped more confidently into the digital arena, using social media to highlight the real work of FBI agents protecting Americans every day — fighting cybercriminals, stopping domestic terrorism, rescuing kidnapped children. The messaging is faster, clearer, and more human. It’s less about bureaucracy and more about mission. That shift actually started back in 2008, when I created @FBIPressOffice on Twitter.
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