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Target to close 9 stores including 3 in San Francisco, citing theft that threatens workers, shoppers

Target to close 9 stores including 3 in San Francisco, citing theft that threatens workers, shoppers

CTV
Tuesday, September 26, 2023 10:14:11 PM UTC

Target said it's closing nine store in four states, including one in East Harlem, New York and three in San Francisco, saying that theft and organized retail crime have threatened the safety of its workers and customers.

Target will close nine store in four states, including one in East Harlem, New York and three in San Francisco, saying that theft and organized retail crime have threatened the safety of its workers and customers.

The closings, which will be effective Oct. 21, also include three stores in Portland, Oregon, and two in Seattle. Target said that it still will have a combined 150 stores open in the markets where the closures are taking place. Target will offer affected workers the opportunity to transfer to other stores.

Target described the decision as "difficult."

"We know that our stores serve an important role in their communities, but we can only be successful if the working and shopping environment is safe for all," Target said in a statement on Tuesday.

Before making the decision, Target said it had invested heavily in strategies to prevent and stop theft such as adding more security team workers, using third-party guard services and installing theft deterrent tools like locking up merchandise. It also has trained store leaders and security team members to protect themselves and de-escalate potential safety issues. But it noted that despite those efforts, it continued to face "fundamental challenges" to operate the stores safely -- and the business performance at these locations was unsustainable.

While the store closings account for just a fraction of the 1,900 stores Target operates nationwide, the move is significant. It underscores the big challenges that retailers like Target face in reducing theft in stores as they wrestle with protecting their workers and customers while trying to serve the community, particularly low-income and minority groups who rely on the local stores for necessities.

For example, the Target store in East Harlem is located in a heavily Hispanic area, and residents have few choices to buy good quality healthy foods. In San Francisco, one of the stores slated to close is located at 13th Street and Folsom under a busy overpass with homeless tents in a largely commercial neighborhood with auto shops. In Seattle, one of the stores is located on a busy avenue near the University of Washington.

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