
Stranded passengers call for more accountability for WestJet flight cancellations
BNN Bloomberg
Passengers are calling on airlines to do more for customers stranded due to the latest wave of flight cancellations to impact Canadian travellers.
A system-wide outage at WestJet on Saturday led to the cancellation of over 200 WestJet, Swoop and Sunwing flights over the weekend. The airline later said the problem was caused by a "cooling issue" in its primary data centre.
WestJet said that it scheduled an additional 10 flights for waiting passengers on Monday.
However, for some, the damage has already been done.
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