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Some Yukoners say mail they sent out in December seems to be missing

Some Yukoners say mail they sent out in December seems to be missing

CBC
Saturday, February 07, 2026 12:43:40 AM UTC

Some Yukon residents say they want to know what happened to mail they sent more than a month ago — while Canada Post says police are investigating.

Anni Elliston of Whitehorse sent three packages through Canada Post on Dec. 18. They were Christmas presents for her family in Vancouver. 

After seeing the mail tracker say the packages were still in Whitehorse a month later, she asked on a local social media page whether anyone else was having a similar issue. 

The responses came flooding in, with dozens of people saying they had the same problem, involving items mailed around the same date, and that they had not heard anything from Canada Post about the delays. 

Elliston then contacted Canada Post with her findings. She said the corporation didn’t seem to know a large amount of parcels were apparently missing, which left her "mystified." 

Eventually she says a Canada Post employee told her that the pieces of mail may be stolen and there could be many more packages involved. 

Elliston is frustrated, wondering why the carrier didn’t seem to know about the many missing pieces of mail. 

"Doesn't Canada Post track the mail? Is it just up to us with our receipts and our tracking numbers?” she said. 

CBC News contacted Canada Post to inquire about the number of items that may be missing.

"We are aware of the situation and as there is an active police investigation, it would be inappropriate for us to comment further," a spokesperson responded in an email.  

The company directed CBC News to RCMP in B.C. for information. Police would not confirm they were investigating.

Canada Post says anyone who suspects their mail to be involved in this situation should call up the Northern Rockies RCMP in British Columbia.

Many customers, like Whitehorse resident Mary Ellen O'Brien, said they were sending out Christmas presents to family in B.C. She said her presents for her family were irreplaceable as they were little gifts she picked up during a trip through Europe. 

"It'd be one thing if it was something that I had picked up on Amazon or just bought at the local store here,” said O’Brien. 

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