Restaurants Banned From Forcing You To Tip Staff
NDTV
The government has barred hotels and restaurants from forcibly asking customers to pay a service charge by default as part of the food bill.
The government has barred hotels and restaurants from forcing customers to pay service charge as part of the food bill.
An order issued by the Central Consumer Protection Authority (CCPA) today said hotels and restaurants are banned from adding service charges by default in bills.
Those guidelines were released by the Consumer Affairs Ministry after a rise in consumer complaints about restaurants charging a forced tip.
While there was some confusion previously when the Consumer Affairs Ministry had asked restaurants and hotels not to charge a service charge, there were no clear guidelines, and the National Restaurant Association of India (NRAI) had argued that a charge for services was "legal" until the government formed a legal framework.
