Quebec woman hopes others can learn from her online banking mistake
Global News
A woman from Dunham, Que., feared she had lost $1,000 due to a mistake she made while online banking. She hopes others can learn from what she did.
A Quebec woman is issuing a warning to users of online banking, after what she thought was a simple mistake cost her $1,000.
Lydia Ditcham accidentally transferred the chunk of hard-earned money to the wrong place. She says what she thought would be an easy fix became a stressful, weeks-long ordeal.
It all started last October when a collections agency called Dixon Commercial Investigators pursued a relative in relation to an unpaid bill. She decided to help him.
“I made the payment for him,” Ditcham explained.
Then, earlier this year, she accidentally sent more money to the agency.
Ditcham says on Feb. 15 and March 15, she thought she was sending $500 payments to Revenue Quebec. Instead, she says, both times she had clicked on the wrong recipient in her online banking and sent the payments to Dixon Commercial Investigators.
“It was a bad mistake,” Ditcham admits. “It’s just because it was right on top (of the list of payees).”
She figured Dixon would recognize her error and send the money back. After all, she didn’t owe them any money. However, Ditcham and her husband Tim Sarsfield say things got complicated.
