QIB wins 4 awards from Digital Banker Magazine
Qatar Tribune
Tribune News Network Doha Qatar Islamic Bank (QIB) is pleased to announce its recognition with four prestigious awards at The Digital Bankerâs - Middle Eas...
Tribune News NetworkDohaQatar Islamic Bank (QIB) is pleased to announce its recognition with four prestigious awards at The Digital Bankerâs - Middle East and Africa Innovation Awards 2022, and Digital Customer Experience Awards 2022 - for its outstanding leadership in digital innovation.QIB was awarded âBest Bank for Cash Managementâ and âOutstanding Account Opening and Onboarding Initiative in Qatarâ at The Digital Banker Middle East and Africa Innovation Awards for its efforts in supporting customersâ cash management requirements, as well as its leading digital cash management solutions for SMEs and large corporations, in addition to its best-in-class Mobile App and digital onboarding initiatives for new individual and corporate customers. Customers can start a relationship with the bank by opening their accounts in a fast, simple, and convenient way from the comfort of their home or office. The digital onboarding process allows prospective customers to open a Current, Savings, Student, Domestic Worker, Corporate and SME or Misk accounts exclusively via QIBâs digital channels. Moreover, Corporate and SMEs can open new accounts through QIB Website as part of the bankâs efforts to simplify the corporate account opening process.Furthermore, QIB received âBest Digital Bank for Customer Experience in Qatarâ and âBest Islamic Bank for Digital Customer Experience in Qatarâ at The Digital Bankerâs Digital Customer Experience Awards 2022. These awards are a testament to QIBâs investment in digital banking and its commitment to providing a seamless customer experience. Since the outbreak of the COVID-19 pandemic, QIB was at the forefront in mitigating the impact of the pandemic allowing customers to fulfil their banking needs through the Bankâs innovative digital products and services. With a simplified and more user-friendly experience, QIB launched a new version of its Mobile App with numerous features and a smarter and more intuitive User Experience.QIB is the first Bank in Qatar to introduce a Digital Onboarding solution on its Mobile App, allowing customers to start a relationship with the Bank by opening a savings or current account within minutes. Additionally, QIB launched the first Video Banking service in Qatar through its Mobile App and introduced more features to âZakiâ, the first AI virtual assistant in Qatar, offering customers more control of their banking needs from anywhere around the globe. QIB launched the first of-its-kind solution in Qatar enabling customers to transfer funds to overseas Visa cards in near real-time through the Mobile App. Visa Direct is currently available to over 30 countries in the MENA Region, Europe, and Asia.Dinos Constantinides, QIBâs Chief Strategy & Digital Officer: âWe are proud to be recognized for our leadership in digital banking. These awards are a reflection to our enduring commitment to understanding our customersâ needs and delivering innovative digital solutions. QIB is one of the leading banks in digital innovation both locally and regionally having fully digitized our core products and services for our retail and corporate customers. We are pleased to provide the most comprehensive and most secure banking experience in Qatar. Thanks to our investments and focus on upgrading our mobile banking services, the QIB Mobile App has become the preferred channel of banking for all our retail customers.âOur cash management services proved to be efficient and meet our corporate customersâ complex cash management needs. We look forward to building on this momentum and continue revolutionizing Qatarâs strong and robust banking and financial system.âThe Digital Banker Awards recognize the regionâs preeminent financial institutions that blend the best technology and innovation to provide superior customer experience, products, and services, raising the bar in excellence and redefining financial services. The awards are globally acclaimed and co-judged by leading consultancies and seminal subject matter experts internationally, who review submissions and name winners against a stringent set of awards criteria.