PHCC’s virtual services effective in delivering primary care

Doha, Qatar: Virtual services at Primary Health Care Corporation (PHCC) have shown to be an innovative approach, delivering holistic primary care in t...

Doha, Qatar: Virtual services at Primary Health Care Corporation (PHCC) have shown to be an innovative approach, delivering holistic primary care in the country.

The service, launched during the COVID-19 pandemic, continues to provide access to high-quality healthcare, and to re-dispense medicines without physical visit to the health centers.

In March, a total of 28,447 patients sought PHCC’s virtual services, according to data released by the corporation.

PHCC provides video consultation services, allowing patients to have virtual meetings with their physician through the camera on their smartphone, tablet, or computer. “Patients can schedule a phone or video consultation by calling the 16000 hotline, choosing the PHCC option, then selecting option two, or by dialing 107 as an alternative,” PHCC said on its website.

Patients can also book an appointment through PHCC’s Nar’aakom mobile phone app. Virtual consultation is provided in specialities including Urgent Medical Care, Family Medicine, Dental, Ophthalmology, Dermatology, Physiotherapy, Cardiology, Home Health Care and Mental Health services.