Paratransit problems prompt council committee to reject LTC annual report
CTV
A normally routine process to accept London Transit Commission’s (LTC’s) Annual Report instead saw several councillors push for improvements to paratransit service for people with disabilities.
The rubber stamp stayed in city councillors’ desks on Tuesday.
A normally routine process to accept London Transit Commission’s (LTC’s) Annual Report instead saw several councillors push for improvements to paratransit service for people with disabilities.
In a letter to the Civic Works Committee (CWC), accessibility advocate Dr. Jeff Preston took exception to the LTC’s self-evaluation of paratransit service in 2022.
“The commission self-assesses a ‘satisfactory’ level of service despite the countless reports of missed rides and long re-dial times to book rides on paratransit,” read the letter.
Several councillors agreed.
“I think it’s hard to see this in this report and not have it identified as a major failing. I would have it as ‘needs improvement,’” Coun. Hadleigh McAlister told colleagues on the committee.
Coun. Sam Trosow refused to vote to accept the report because of the same self-evaluation, “I think the report is substantially deficient, and I want to send it back, and have it fixed,” he said.
