
Ottawa's new online registration system for swim lessons faces first test tonight
CTV
The city of Ottawa has launched a new online registration platform to sign up for swim lessons and other city activities following years of complaints from frustrated parents.
The city of Ottawa's new online registration platform will face its first test this evening, as registration opens for swimming lessons and other aquatic activities this winter.
Parents and elected officials have complained for several years about problems with the old system while trying to register for swimming classes. In August, the portal crashed shortly after registration opened for fall aquatics classes.
A new system has been in the works at Ottawa City Hall for months, and launched recently ahead of the registration for the Winter 2023 recreation and cultural programming and activities.
The city says its new registration platform, Register Ottawa, "is a modern client experience" that allows you to search and filter by activity, time and day, age group, and location.
"You can search and browse all the program and activity offerings and enroll on registration night on the same site," the city says.
Registration for all aquatic activities offered by the city of Ottawa opens at 9 p.m. on Monday, while you will be able to sign up for all other programs and activities starting Wednesday at 9 p.m.
The city warns spaces in swimming lessons will be "snapped up quickly."
