Ottawa homeowner's basement flooded after water meter replacement by city contractor
CTV
An Ottawa homeowner is dealing with a major mess and an insurance claim after a major leak in his basement. The leak was discovered a day after a city contractor replaced his water meter.
An Ottawa homeowner is dealing with a major mess and an insurance claim after a major leak in his basement.
Michael Wood discovered the leaky pipe a day after a city contractor replaced his water meter.
"I come down 24 hours later to put something in my freezer to find that there is a high pressure leak coming from one of the pipes," Wood said.
Water had been spraying from the pipe for hours in his basement without him knowing.
The City of Ottawa has contracted Neptune Technology Group to replace about 85,000 water meters with newer, more accurate meters.
Wood called his own personal house insurance to figure out what the process was and was told that Neptune is liable for the damages.
"I was told that it was a negligent install," said Wood.
