Ontario woman 'shocked' she owes $2,500 when iPad she returned goes missing
CTV
An Ontario woman said she is 'in shock' that she still has to pay about $2,500 after a new iPad she returned through a courier went missing.
An Ontario woman said she is "in shock" that she still has to pay about $2,500 after a new iPad she returned through a courier went missing.
Chris Power-Arsenault, of Collingwood, Ont. said she bought a 12.9 iPad Pro with a keyboard in May. Even though she said she liked the tablet, she decided to upgrade to a different model.
Apple told her she could get a full refund if she returned the iPad using a return label with the courier UPS.
Power-Arsenault said she went to a nearby UPS Store, printed off the return label and sent it back. However, Apple said the iPad was never returned to them.
"A week went by and Apple told me they did not receive the iPad," said Power-Arsenault.
Concerned, Power-Arsenault went back to the courier to find out where the package was.
"I went back to the UPS Store and they said that they had sent it and there was nothing else they could do," said Power-Arsenault.
