Ontario woman appealing bank's decision to not reimburse her after scammers drain nearly $4K from her account
CTV
An Ontario woman has decided to appeal her bank’s decision to not reimburse her after scammers drained nearly $4,000 out of her bank account.
An Ontario woman has decided to appeal her bank’s decision to not reimburse her after scammers drained nearly $4,000 out of her bank account.
“Maybe we should put our money under our pillows. It might be safer,” Andree Perreault of Pickering, Ont. told CTV News Toronto.
“Losing almost $4,000 is a lot of money for me.”
Perreault recently retired from her teaching position and just received her first pension cheque.
It was in early August when Perreault noticed some strange activity in her bank account. She said she saw someone had issued two e-transfers out of her bank account totaling $3,918.
“I thought, ‘My gosh, my account.’ I was down almost $4,000, so I immediately called my bank," said Perreault, adding she banks with the Bank of Montreal (BMO).
When she contacted BMO, she said she was told someone hacked into her bank account and her e-mail account to request a two-factor authentication code – which is how they were able to make those transfers out of her account.
