Ontario teen speaking out after sustaining burns from hot coffee spilled onto him by flight attendant
CTV
A Mississauga teen is speaking out after he said that he sustained second-degree burns from a hot coffee that was accidentally spilled onto his lap by a flight attendant, who then continued to serve other passengers rather than providing assistance.
A Mississauga teen is speaking out after he said that he sustained second-degree burns from a hot coffee that was accidentally spilled onto his lap by a flight attendant, who then continued to serve other passengers rather than providing assistance.
Jack Hayden was making his way to Budapest from Toronto Pearson International Airport in July to help a friend clear out their late-grandfather’s home when the incident happened.
The 19-year-old was initially concerned about getting to the airport, telling CTV News Toronto he was unsure of how everything worked given that it was his first trip abroad. While everything went smoothly at Toronto Pearson, he said his flight to Frankfurt was delayed – and he only had an hour layover.
For the most part, Hayden’s flight to Frankfurt was going smoothly. It wasn’t until they were preparing for landing that things went awry.
According to Hayden, flight staff were making their way through the airplane offering coffee prior to touchdown. When one flight attendant placed a cup onto his tray, Hayden said she put it on an angle – “and it spills directly onto the right side of my lower body.”
“The first thing I felt was the pain and the burning,” Hayden said. “The reaction from the (flight attendant), I didn’t really get much. She just said, ‘Oh no.’ She didn’t move her cart or anything, she was just getting more coffee for other people.”
After two minutes, Hayden said, the flight attendant moved the cart, which allowed him to visit the washroom to wash off and cool down.
