Online obituary business from Quebec City catching flak for posting unauthorized death notices
CTV
Some within the funeral home and mortuary services industries in Quebec say they are frustrated with an online obituary site that publishes death notices from public information posted on the internet. They claim the site is doing so without consent from the families.
Some within the funeral home and mortuary services industries in Quebec say they are frustrated with an online obituary site that publishes death notices from public information posted on the internet.
They allege the site is doing so without consent from the families.
When Jimmy Jolicoeur's father, Patrice, died on Feb. 10 after choosing medically assisted death, his family published an obituary notice at Groupe Garneau Thantologues in Lévis, Que.
A few days later, Patrice Jolicoeur's obituary popped up on Echovita's site, "without any authorization from us, from our family," according to Jimmy.
"First of all, we were shocked," he told CTV News. "We're not very happy with the situation because it's really not a good time to be dealing with this thing."
Jimmy is not alone.
There are five complaints on the Better Business Bureau from families claiming Echovita published their loved one's obituaries without authorization, used inaccurate information, created Facebook pages and sold flowers and other memorial products the family did not ask for.
