One Afghan woman's struggle to resettle in America, help her fellow refugees

An Afghan woman who escaped Kabul in July on a Special Immigrant Visa with her family is working alongside other refugees in the U.S. to resettle new arrivals.

Muzhgan Azizy escaped Kabul just weeks before the swift Taliban takeover and chaotic U.S. evacuation, but adjusting to her new freedom in America has been difficult.

"The resettlement journey for me was not easy. Actually so many challenges. It was a struggle, for sure," Azizy, 36, told ABC News. "From finding a proper spot to do my grocery shopping, to paying my bill in our apartments' portal. It's like the worst -- only because the system in the U.S. is completely different from what I used to back home."

Having worked for the U.S. State Department in Afghanistan for five years, she said she was extraordinarily grateful to obtain a Special Immigrant Visa (SIV) for her husband and 13-year-old son after waiting more than three years to get approved.

In July, Azizy and her immediate family went straight from Dulles International Airport in Virginia to an empty apartment she found online while still in Afghanistan, as Taliban fighters closed in on Kabul. "Luckily," she said, the apartment was carpeted. They lived on that carpet for more than 25 days, she said, until she was able to get furniture and other household items.