On Fake Reviews On e-Commerce Platforms, Centre's "Close Watch"
NDTV
In this regard, Secretary DoCA, Rohit Kumar Singh has written to all stakeholders: e-Commerce entities like Flipkart, Amazon, Tata Sons, Reliance Retail, and others besides, Consumer Forums, Law Universities, Lawyers, FICCI, CII, Consumer Rights Activists, etc to participate in the meeting.
The Ministry of Consumer Affairs, Food and Public Distribution on Thursday said on Thursday it is keeping a close watch on fake reviews on e-Commerce platforms as it infringes on the rights of consumers.
To gauge the magnitude of fake reviews on e-Commerce platforms that mislead consumers into buying online services or products and to prepare a roadmap ahead, the Department of Consumer Affairs (DoCA) in association with the Advertising Standards Council of India (ASCI) will be holding a virtual meeting on 27th May 2022 along with various stakeholders, the ministry said.
The discussions will be broadly based on the impact of fake and misleading reviews on consumers and possible measures to prevent such anomalies. In this regard, Secretary DoCA, Rohit Kumar Singh has written to all stakeholders: e-Commerce entities like Flipkart, Amazon, Tata Sons, Reliance Retail, and others besides, Consumer Forums, Law Universities, Lawyers, FICCI, CII, Consumer Rights Activists, etc to participate in the meeting.
In the letter, Mr Singh referred to a report of the European Commission, highlighting the results of an EU-wide screening of online consumer reviews across 223 major websites.
