On Camera, Woman Has Panic Attack After Denied Boarding, Air India Reacts

The relatives of the woman, who were travelling with her, have alleged that she was not provided any immediate medical assistance. Air India, however, has denied the charge.

A woman passenger suffered a panic attack after she was allegedly denied boarding by the staff of Air India for being late. In a video, shot on the mobile phone of a fellow passenger, the middle-aged woman was seen lying on the floor, breathing heavily, near the boarding gates of the Delhi airport. The relatives of the woman, who were travelling with her, alleged that she was not provided any immediate medical assistance. Air India, however, has denied the charge. #FlyAI : Air India statement on Delhi Airport Video . pic.twitter.com/mHgUkWk13p

The airline, in an official statement, has called the video "misleading", and said a "doctor and a CISF personnel were called immediately" by the staff.

In an Instagram post, the nephew of the woman claimed that they had already informed the airline staff that they will be late by five minutes as his aunt is a "heart and diabetes patient and can't run" because of her condition.