Of bouquets and brickbats

As the monsoon pushes officials of the civic departments to be on their toes, it has become imperative for them to engage closely with residents

Sabeena Varghese from Srinagar Colony in Saidapet is annoyed. Her complaints to TANGEDCO about an exposed cable lying outside Anand apartment complex since November 14 has not been attended to, till date.

“No matter what forum you complain from, TANGEDCO does not respond,” says Sabeena who has also tweeted the complaint on Twitter tagging the chairman and the electricity minister.

A recent tweet posted by a doctor from Kilpauk Medical College has made the day of Chennai Metropolitan Water Supply and Sewage Board officials at Area VII. On November 11, head of the department of radiology rang Vaidehi Raj, area engineer, at 3 a.m. to inform that water was entering the premises and the equipment at the hospital were at risk. A super sucker machine was pressed into service and within a couple of hours the issue was closed.