'My family doctor just fired me': Ontario patients frustrated with de-rostering
CTV
Dozens of Ontarians are expressing frustration in the province’s health-care system after their family doctors either dropped them as patients or threatened to after they sought urgent care elsewhere.
Nearly 100 people contacted CTV News Toronto over several days in response to a callout for personal experiences with the process known as “de-rostering.”
Many said that they had no idea that they could be dropped as patients and only found out about it after they visited another clinic for care.
Ottawa resident Ashley Desrochers said that in mid-January she made the decision to visit an after-hours clinic for urgent care after her legs started to severely swell. Her family doctor agreed to see her, she said, but had no availabilities for about two months.
She decided to go to a walk-in facility associated with her primary care provider, and while there she saw her own family doctor – who promptly gave her an appointment a few days later.
