Mumbai Man Orders Mouthwash On Amazon, Gets Smartphone

Amazon isn't allowing the man to return the smartphone because the company's return policy doesn't allow it. The order - the mouthwash - fell under consumable products.

A Mumbai-based co-founder of a travel luggage company has said Amazon India delivered him a smartphone when he had ordered only a mouthwash. Lokesh Daga said the package label on the delivered item was in his name but the invoice was in somebody else's. He said Amazon mistakenly delivered him a Redmi Note 4 and he has raised the issue with them through an email as well to get the smartphone sent its actual owner. However, the e-commerce giant isn't allowing Mr Daga to return the smartphone because the company's return policy doesn't allow it. Mr Daga's order - the mouthwash - fell under consumable products. Hello @amazonIN Ordered a colgate mouth wash via ORDER # 406-9391383-4717957 and instead of that got a @RedmiIndia note 10. Since mouth was in a consumable product returns are restricted and am unable to request for return via the app(1/2) pic.twitter.com/nPYGgBGNSR Keep the Redmi phone and order the mouthwash from the local kirana bro Dont worry , I need a phone please give it to me..then i will order two mouthwash for you..you happy and i will also happy.. 😀😀 Haha! Nice try:) what about the person who genuinely ordered the phone and probably got a mouthwash? Hope he gets a solution from @amazonIN Been reading many incidents of customer ordering mouthwash/water bottle/mug and receiving mobiles worth 15K+Ye mauka mujhe kab ilega😭 #Amazonpic.twitter.com/L5yMyOoh7F Feeling sad for the guy who received mouthwash instead phone!🤣 pic.twitter.com/3dT9spryph Guy who received mouthwash instead of phone. pic.twitter.com/TRMQwZbGp7 This seller of Amazon do goof up like it, in October it sent me a body spary of rs 199 instead of rs 8000 worth of redmi 9 mobile. And @amazonIN decline to offer me replacement. And i hot duped. Karma of darshita seller Mr Daga's Twitter profile says he is the co-founder of Nasher Miles, a manufacturer of luggage bags and accessories. His tweet has received several interesting responses. One user said he should keep the smartphone and order the mouthwash from a neighbourhood store, while another asked Mr Daga to give the smartphone to him.