MoI integrates advanced tech to enhance Metrash services

Doha, Qatar: The Ministry of Interior (MoI) has adopted modern standards and advanced technologies in the development of the new Metrash application,...

Doha, Qatar: The Ministry of Interior (MoI) has adopted modern standards and advanced technologies in the development of the new Metrash application, marking a significant step toward enhancing digital government services and improving user experience through smart solutions, including artificial intelligence (AI).

Head of the Electronic and Internet Services Section at the Systems Development Department of the Ministry of Interior Captain Ali Ahmed Al Eidroos said that the new version of the Metrash application has been completely redesigned in line with the latest global standards and technologies.

Speaking to Al Rayyan TV recently, he emphasised that AI has become an integral part of the application’s infrastructure, contributing directly to improving service efficiency, accuracy, and ease of use.

Responding to questions about the Ministry’s direction toward artificial intelligence, Captain Al Eidroos explained that AI tools have already been integrated into the new Metrash application as part of a broader digital transformation strategy.

He said that one prominent example is the passport reader feature, which allows users to capture passport data automatically.  “This reduces manual data entry, minimises incorrect inputs, and significantly lowers the margin of error, making transactions faster and more reliable,” said Al Eidroos.