Missing e-transfers being returned to customers' accounts, Royal Bank says

A number of Royal Bank of Canada customers reported e-transfers disappearing from their accounts at the outset of the long weekend.

On Friday afternoon, the company said the "technical issue" that caused the money to go missing had been resolved.

"Clients should now expect to see the funds reflected in their accounts," a spokesperson said in an email shortly before 4 p.m.

"We apologize for any inconvenience this may have caused, and thank our clients for their patience while we worked to resolve the matter."

RBC did not provide any further details on the nature of the technical problem when asked by CTV News.