Meet The Railway Messiah Who Helps People Find Their Lost Baggage

Rakesh Sharma hails from Gurdaspur, Punjab but at New Delhi Railway station he is known as the man who helps reunite people with their lost luggage

Rakesh Sharma is known as a saviour in railways. Working as a Station Master at the New Delhi Railway Station, Mr Sharma has been going beyond the call of his official duties to reunite passengers with their lost luggage.

So far, he has helped 430 passengers find their lost luggage. This may not fall under his purview, given the is nature of his job, but Mr. Sharma sees this as a way to serve people.

Rakesh Sharma hails from Gurdaspur, Punjab, and started his job in Railways at the age of 24 but has been taking initiative to help people find their lost baggage since April 2016. It was in April that year that he first got involved with helping a passenger his lost luggage.

Speaking to NDTV, Station Master Rakesh Sharma said, “So far, we have located and brought back the lost luggage of as many as 432 passengers. When the porters bring us the luggage left behind in the pantry car or on the seats, we ask them for the coach number. Then we use either the Passenger Name Record (PNR) number or any ID cards like Aadhaar or PAN, to locate the passenger. That is how we deliver their luggage.”