
Massive Southwest Airlines disruption leaves customers stranded and call centers swamped
CNN
Last week's winter weather travel mess is lingering like a hangover into this week -- and the headaches are migraine-proportioned for Southwest Airlines and its frustrated passengers on Monday.
(CNN) — Last week's winter weather travel mess is lingering like a hangover into this week -- and the headaches are migraine-proportioned for Southwest Airlines and its frustrated passengers on Monday.
More than 3,500 flights within, into or out of the US had already been canceled by 3 p.m. ET Monday, according to flight tracking website FlightAware, while almost 5,000 flights had been delayed.
But Southwest accounts for a whopping share of those.

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