Man Claims Uber Charged Rs 3,000 For 45-km Journey, Tweet Goes Viral
NDTV
A Twitter user has lashed out at cab-hailing service Uber, claiming that he was charged nearly Rs 3,000 for a 45-kilometre ride.
A Twitter user has lashed out at cab-hailing service Uber, claiming that he was charged nearly Rs 3,000 for a 45-kilometre ride. The post by the man is gaining traction on social media, with many users recounting their own experiences and others slamming Uber. The man, who lives in in a housing society near the Noida-Greater Noida Expressway, took the cab from Terminal 2 of Delhi airport on a sunny day, and yet was charged a whopping amount. He has also posted screenshots of the bill he received on the app.
The screenshots show an amount of Rs 2,935 for a distance of 45 kilometres. The user, Debarshi Dasgupta, said that he took the ride on August 5.
"Hate going public about bad service but you leave me with no choice, @Uber_India. Had to pay Rs 2,935 for a cab from Delhi airport's T2 to my home in Noida (around 45 kms) on Aug 5. I was billed for 147.39 kms - halfway to Jaipur that I apparently covered in little over an hour," the man said in his tweet.
"This, when the booking amount was Rs 1,143. Pick-up and drop locations are inaccurate too! Pls sort this mess and refund the excess amount. Don't ask me to send you, my details; you ALREADY have them! You also need to overhaul your complaints redressal mechanism, @Uber_Support," he further said.
