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Lost & found: US mulls mandatory airline refunds for delayed bags

Lost & found: US mulls mandatory airline refunds for delayed bags

Al Jazeera
Friday, July 02, 2021 06:32:45 PM UTC

The proposal will require refunds if airlines fail to deliver a bag within 12 hours of the passenger’s US flight touching down or within 25 hours of an international flight.

The United States Department of Transportation will propose that airlines be required to refund fees on checked baggage if the bags aren’t delivered to passengers quickly enough. The proposal, if made final after a lengthy regulation-writing process, would also require prompt refunds for fees on extras such as internet access if the airline fails to provide the service during the flight. A department official said the agency will issue the proposal in the next several days, and it could take effect by next summer.
Read full story on Al Jazeera
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