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Lines for SIN cards, passports were already long. Now international students are making them even longer

Lines for SIN cards, passports were already long. Now international students are making them even longer

CBC
Friday, August 26, 2022 09:50:40 AM UTC

As more international students arrive in the Greater Toronto Area for school in September, lines outside of Service Canada offices are wrapping around buildings with wait times of up to four hours for some. 

Earlier this summer, a backlog in passport processing times was plaguing Service Canada locations across the province. Now, with the addition of a surge in international students applying for Social Insurance Numbers (SIN), there's no relief in sight.

Karan Bhardwaj was among hundreds of people waiting in the pouring rain on Thursday morning outside a Service Canada office in Brampton, Ont.

After getting in line at 5 a.m. and waiting for roughly four hours, the international student from India applied for and received his SIN so he can work while studying in Canada.

"Day by day the inflation is getting very high," said Bhardwaj, who is studying at Loyalist College in Scarborough. 

"So we need to work here to maintain our expenses."

He said waiting in line was the only option for him because it can take up to a month for the SIN to be delivered by mail if he were to apply on line.

Bhardwaj said a month "is too long for me to wait for a job," he said.

In a statement emailed to CBC Toronto Thursday, Employment and Social Development Canada (ESDC) said the increased demand is expected at this time of year.

"Service Canada tends to see increased demand for Social Insurance Number (SIN) applications in late August and early September each year, largely related to the influx of newly arriving foreign students," said ESDC spokesperson Maja Stefanovska.

The department said those who apply online for a SIN can begin working at a insured job before receiving a letter in the mail, which can take up to 15 business days from the day the application was processed.

If an online application is rejected, the applicant is notified by email or letter with instructions on what is required to obtain a SIN. Approximately 95 per cent of online applications are processed within 10 days, according to Service Canada.

Meanwhile, the department noted staff across the country are working overtime and on weekends to address the demand for services as Canadians eager to travel after more than two years of pandemic restrictions apply for passports 

"Service Canada is aware that lineups continue to be an issue in certain locations, both at Service Canada Centres and at specialized passport sites," Stefanovska said.

Read full story on CBC
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