'It keeps you up at night': Effects of postal strike linger into 2025, business owners say
CTV
The Canada Post strike ended last month, but the disruption continues to harm businesses at the start of the new year.
The Canada Post strike ended last month, but the disruption continues to harm businesses at the start of the new year.
On Friday, more than a week after Christmas morning, North Vancouver-based Mommypow.ca told CTV News that orders intended to be presents have yet to be delivered as Canada Post works through its backlog.
“(Customers) know that this obviously wasn't our doing and out of our control,” said Anne Smithers, the co-founder of Mommypow.ca.
“As a small business owner, it's still really tough to take. It keeps you up at night. You never want any of your customers to be unhappy. “
Smithers went on to say that sales dropped about 20 per cent in December compared to the prior years, and now they are working to find creative ways to get their products to customers, including hand-delivering them, as they can't rely on the Crown corporation.
Smithers credits her small team for navigating the postal strike after years of uncertainty brought on by the pandemic.
“You dust yourself off, and you got to keep moving,” said Smithers. “We're hopeful that the strike coming to an end, we can clear out our backlog and focus on selling and getting product to our customers quickly.”
