‘Is this 1978?’: B.C. man renewing licence says ICBC lost his fax three times
Global News
A B.C. man has been trying to get his Class 1 driver's licence renewed through ICBC for more than a year but he keeps getting the runaround from ICBC.
A B.C. man says he has been trying to get his Class 1 driver’s licence renewed through ICBC for more than a year.
Until recently, Dean Germo had a licence that he used to help friends and neighbours haul equipment or drive big trucks.
At the end of 2021, Germo received a letter in the mail saying he had to renew his medical, which is due every three years and required to hold a Class 1 licence.
He did that and then faxed it to ICBC as he has done in the past.
“So I don’t hear anything for months,” Germo said. “Four months later, I got a letter in the mail saying that they don’t have my medical form and they’re going to take away my licence if I don’t have my medical done. So I phoned ICBC. ICBC says, ‘Oh well, we didn’t get it and we have lost quite a few of them, so maybe try and send it again’.”
Germo then phoned his doctor and his doctor sent it again to ICBC. He said he did not hear anything so he assumed everything is fine.
He was not able to email the form and was told he had to fax it.
His five-year licence was set to expire on Nov. 14 so he went down to ICBC on Nov. 8 to renew it and was told they cannot renew it because they do not have the medical form.
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