IRS now lets taxpayers opt out of facial recognition after backlash

The Internal Revenue Service will continue using controversial facial recognition software for the rest of the current tax-filing season to verify taxpayers' identities before they can log on to its website. But after facing a backlash, the agency is now offering an alternative, too.

The IRS announced Monday that people who want to avoid turning over their biometric data as part of the login process can now talk to a human via video chat instead to prove they are who they say they are.