Infosys To Expedite Income Tax Portal Issues, Claims 1 Lakh Users Filed Returns

Infosys COO UB Pravin Rao said that the company is concerned at the inconvenience being faced by users, and will try to address the problems.

Flooded with complaints from several income tax payers who are also shareholders in the company regarding the new e-filing portal, Information Technology giant Infosys has assured that it is committed to resolve all glitches being faced by users within the next few weeks, even as it claimed that close to one lakh users have filed their income tax returns so far through the platform. The company manages the new platform which had been introduced by the Finance Ministry on June 7, 2021. Replying to questions raised by shareholders during the company's 40th annual general meeting held on Saturday, related to the problems being faced while using the new income tax portal, Infosys' chief operating officer (COO) UB Pravin Rao said that the company is concerned at the inconvenience being faced by users, and will try to address the problems of crores of taxpayers.  "We are deeply concerned at the initial inconvenience being faced by users because of the e-filing portal and are committed to resolve the issues at the earliest within the next few weeks on the basis of all the feedback received from people," Mr Rao said.