Indigo still grappling with fallout one month after ransomware attack
Global News
The company's website appears to be back, although a notice suggests that the online inventory is in the process of being updated.
One month after a cyberattack hit Indigo Books & Music Inc., Canada’s biggest bookstore chain is back online, although, still grappling with the fallout.
“A month has passed but it’s not back to normal for Indigo,” said Charles Finlay, executive director of Rogers Cybersecure Catalyst at Toronto Metropolitan University.
“It’s a reflection of the complexity and seriousness and potentially devastating impacts of cybersecurity attacks on major businesses.”
The company’s website appears to be back, although a notice suggests that the online inventory is in the process of being updated. It is still recommended that consumers contact local stores to ensure a specific product is in stock and available for purchase.
On Feb. 8, the ransomware attack began and Indigo’s website and payment systems were booted offline.
The Toronto-based company’s temporary website is still limited to selling “select books,” as of Wednesday, and current and former employees are bracing for their personal information to be posted on the so-called dark web.
The bookstore chain said its network was hijacked via a ransomware software known as LockBit.
The hack plunged the company into turmoil as its e-commerce operations and in-store debit and credit card payment systems were halted.
