IndiGo Staff Slammed For Stopping Child With Disability From Boarding
NDTV
The airlines underlined that it takes pride in being "inclusive".
Terming him a flight risk, IndiGo airlines on Saturday did not allow a specially-abled child to board the flight with his parents at the Ranchi airport, the airline said in a statement today. The airlines underlined that it takes pride in being "inclusive"."In-view of the safety of passengers, a specially-abled child could not board the flight with his family on May 7, as he was in a state of panic. The ground staff waited for him to calm down till the last minute, but to no avail," said the airlines in a statement.
Manisha Gupta, a fellow passenger and a witness to the scene, wrote about the incident in an elaborate Facebook post.
The IndiGo manager, said Ms Gupta, kept shouting and telling everyone that the "child is uncontrollable".
"The only person who is in panic is you," Ms Gupta quoted a fellow passenger's retort to the airline manager.
