IndiGo Passenger Says Diabetic Patients Forced To Eat Sugary Food Amid Flight Delay, Airline Responds

Ms Singh said that some passengers, who were diabetic patients, were "forced to eat sugary food to keep up with the inconvenience."

An IndiGo passenger took to social media to recount her harrowing experience travelling by the airline. She stated that her flight was initially cancelled by the airline which cost her a lot and a day later, her flight was delayed. Another flight delayed by @IndiGo6E#diabetic patients forced to eat sugary food to keep up with the inconvenience. The managers answer is “we have no option “ Why is avaiatiin ministry not putting penalties on big corporations like #indigoairlines when common man is suffering? pic.twitter.com/AGz8sHDRYu

The passenger, Swati Singh, took to X (formerly Twitter) and wrote, "Indigo flight cancellation cost me $$$$ and the manager response was-I have no option. What is India's Aviation Minister doing?" She added in a follow-up post, "Hi, my pnr is GP5HGY and I had to miss my international flight to Seattle. This is making me think if I want to travel to India with experience like this. Also I have been here since 3 pm and no one ask us even a glass of water at 9:40 they are serving poor quality food."

Ms Singh said that some passengers, who were diabetic patients, were "forced to eat sugary food to keep up with the inconvenience." She said on May 11, "The managers answer is 'we have no option' Why is the aviation ministry not putting penalties on big corporations like #indigoairlines when common man is suffering?"