IndiGo Passenger Finds Seat Cushion Missing On Flight, Airline Responds
NDTV
The incident took place on the flight 6E 6465 which was flying from Bengaluru to Bhopal.
A woman recently took to social media and shared her harrowing experience with Indigo Airlines. Yavanika Raj Shah, an X (formerly Twitter) user, shared a picture of a missing seat cushion on an IndiGo flight. She was flying from Bengaluru to Bhopal on flight 6E 6465. The airlines took note of the same and expressed regret. Beautiful @IndiGo6E — I do hope I land safely! :)This is your flight from Bengaluru to Bhopal 6E 6465. pic.twitter.com/DcPJTq3zka Ma'am, thank you for speaking with us. The seat cushions were replaced prior to the flight for cleaning purposes. Our cabin crew promptly informed the customers who were allotted these seats. This is a standard practice for cleaning during transit as and when required. (1/2)
"Beautiful @IndiGo6E-I do hope I land safely. This is your flight from Bengaluru to Bhopal 6E 6465," she said on the microblogging website along with a picture.
Responding to the same, IndiGo said that the cushions were replaced for cleaning and the cabin crew had informed the customers. They wrote, "Ma'am, thank you for speaking with us. The seat cushions were replaced prior to the flight for cleaning purposes. Our cabin crew promptly informed the customers who were allotted these seats. This is a standard practice for cleaning during transit as and when required. "
