IndiGo Flyers Say AC Malfunctioned On Delhi-Varanasi Flight, Airline Responds
NDTV
According to reports, several passengers were seen using magazines to cool themselves.
IndiGo issued an apology on Saturday after passengers aboard the Delhi-Varanasi flight complained that the aircraft's air conditioning system had malfunctioned. Responding to the entire matter, sources within IndiGo said that the AC was functioning properly, but a temperature shift caused the cabin to heat up, leading to panic among the passengers.
"We extend our apologies for the inconvenience experienced on flight 6E 2235 operating from Delhi to Varanasi on September 5, 2024," read a press statement from the airlines.
"The discomfort was attributed to fluctuations in cabin temperature, which were adjusted in response to passenger requests. Our cabin crew promptly extended assistance to the affected passenger to address the situation," added the statement.
