Indian Railways: Want confirmed lower berths for senior citizens? IRCTC tells you how

When it comes to senior citizens travelling by train, not getting a lower berth can lead to a lot of difficulty. This is what the Indian Railways have to say.

Train travel remains the preferred mode of long-distance travel for most Indians and Indian Railways serve a large number of customers daily. While booking tickets online obviously makes life easy, often it so happens that despite booking under senior citizen category, one gets middle or upper berths, which are difficult for many elderly. So will you get a confirmed lower berth? This is what the Railways had to say.

'Senior citizens should get lower berths'

Last month, a Twitter user had written to Indian Railways and said that IRCTC should correct its procedure. Tagging Railway Minister Ashwini Vaishnav, the passenger has written, "What logic do you run for seat allocation, I had booked tickets for 3 senior citizens with preference of lower berth, there are 102 berths available, yet allocated berths are middle, upper and side lower. U need to correct same (sic)."