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'If Rogers Communication can fail, we as mere humans can also': Vancouver note apologizes for short-staffed ER

'If Rogers Communication can fail, we as mere humans can also': Vancouver note apologizes for short-staffed ER

CTV
Monday, July 11, 2022 09:29:41 PM UTC

A note posted in the emergency department of a Vancouver hospital has been making the rounds on social media, with many saying it's indicative of how the health-care system continues to buckle under the strain of being short-staffed.

A note posted in the emergency department of a Vancouver hospital has been making the rounds on social media, with many saying it's indicative of how the health-care system continues to buckle under the strain of being short-staffed.

The photo of a typewritten note was taken at Mount St. Joseph Hospital on Sunday, a spokesperson for Providence Health Care has confirmed.

"We would like to inform you that it will be another long wait as we try to work hard as some of our staff are also unwell and sick," it reads, going on to say the department was short three nurses, one nurse practitioner, and a clerk.

"No replacement can be found. So your patience is really appreciated. If Rogers Communication can fail we as mere human(s) can also go unwell. We sincerely apologize."

While the social media post seemed to strike a chord with people concerned about a health-care system the B.C. premier himself has described as "teetering," the health authority says the staffing issue was quickly resolved and that the emergency department is "staffed properly and running normally."

The note, according to an emailed statement, was put up Saturday.

"(The) issue was resolved the same day but the poster stayed up … until clinical leaders noticed it and took it down," the statement says.

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